Privacy Policy
Last updated: March 2026
1. Introduction
Apibim SpA (hereinafter "Apibim", "we", "us", or "our") is committed to protecting your personal data in accordance with Chilean Law 21.719 on the Protection of Personal Data. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using our website apibim.com and its services.
By submitting any form on this website and checking the consent checkbox, you expressly acknowledge having read and accepted this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is: Apibim SpA RUT: 78.067.746-5 Reñaca Nte. 265, Viña del Mar, Valparaíso, Chile Email: info@apibim.com Phone: +56 9 4554 7273
3. Personal Data We Collect
We collect the following personal data through the forms on our website:
- Contact form: first name, last name, company name, work email address, message text, and optional attached files (document formats only).
- Newsletter subscription form: email address.
4. Purposes of Data Processing
We process your personal data for the following purposes:
- To respond to your enquiries and provide the services or information you requested.
- To send periodic updates, new product releases, and relevant information if you subscribed to our newsletter.
- To improve our website and services through anonymised analytics.
- To comply with applicable legal obligations.
5. Legal Basis for Processing
The legal basis for processing your personal data is your explicit and informed consent, which you provide by checking the consent checkbox before submitting any form. You may withdraw your consent at any time by contacting us at info@apibim.com. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. Contact form data is retained for up to 3 years from the date of submission. Newsletter subscriber data is retained until you unsubscribe. Upon expiry of the retention period, data is securely deleted or anonymised.
7. Third Parties and International Transfers
We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services, including:
- Email service providers for sending communications.
- Amazon Web Services (AWS), region us-east-1, USA — cloud hosting for website infrastructure and data storage.
- Google Analytics (Google LLC, USA) for anonymised website traffic analysis.
- LinkedIn Insight Tag (LinkedIn Corporation, USA) for anonymised professional audience analytics.
Some of these providers are located outside Chile. By consenting to this Policy, you acknowledge that your data may be transferred to and processed in countries that may have different data protection standards. We ensure such transfers are covered by appropriate safeguards.
8. Your Rights
Under Chilean Law 21.719, you have the following rights regarding your personal data:
- Right of access: to obtain confirmation of whether we process your data and to receive a copy.
- Right of rectification: to correct inaccurate or incomplete data.
- Right of deletion: to request erasure of your data when it is no longer necessary.
- Right of portability: to receive your data in a structured, commonly used format.
- Right to object: to oppose the processing of your data in certain circumstances.
- Right to restriction: to request limitation of processing in specific situations.
- Right to revoke consent: to withdraw consent at any time without affecting prior processing.
9. How to Exercise Your Rights
To exercise any of the rights listed above, please contact us by email at info@apibim.com with the subject line "Personal Data Rights Request". We will respond within the timeframe established by applicable law. We may request identity verification before processing your request.
10. Security Measures
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us immediately if you suspect any unauthorised use of your data.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.
13. Contact
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us: Apibim SpA — RUT 78.067.746-5 Email: info@apibim.com Phone: +56 9 4554 7273 Address: Reñaca Nte. 265, Viña del Mar, Valparaíso, Chile